Last updated: August 6, 2026
This Privacy Policy explains how Gerald Francis LLC collects, uses, discloses, and protects personal information when customers visit https://geraldfrancis.shop, place an order, contact us, or interact with our store. Our store serves customers in Canada and is operated by Gerald Francis LLC.
Gerald Francis LLC
2458 E Alpine Ave, Mesa, AZ 85204-1561, United States
Website: https://geraldfrancis.shop
Email: service@geraldfrancis.shop
Phone: 1 (786) 309-7252
Information we collect
We collect information you provide directly, including your name, billing and shipping address, email address, phone number, order details, customer service messages, and any information required to process a purchase or return.
We also collect limited technical information such as IP address, browser type, device information, pages viewed, referral source, and cookie identifiers. Payment details are processed by secure payment providers and Shopify checkout. We do not store full credit card numbers on our own systems.
How we use information
- To process orders, payments, delivery, returns, refunds, and customer support requests.
- To provide order confirmations, tracking updates, fraud prevention, and account security.
- To maintain and improve our website, product pages, checkout experience, and customer service.
- To comply with legal, tax, accounting, and regulatory obligations.
- To send marketing messages only where permitted by law or where you have provided consent. You may opt out at any time.
Service providers and disclosure
We may share information with Shopify, payment processors, shipping carriers, analytics providers, fraud-prevention services, professional advisors, and authorities where required by law. These providers may process information in Canada, the United States, or other jurisdictions where they operate.
Cookies and similar technologies
Our website uses cookies and similar technologies to operate the store, keep items in the cart, secure checkout, remember preferences, analyze performance, and support marketing features where enabled. You can manage cookies in your browser settings. Blocking essential cookies may affect cart and checkout functions.
Retention
We retain personal information only as long as needed for the purposes described above, including order history, returns, legal compliance, fraud prevention, tax, and accounting obligations.
Your privacy choices
Depending on your location and applicable law, you may request access to, correction of, deletion of, or a copy of your personal information. You may also withdraw consent to certain uses where consent is the legal basis. To make a request, contact service@geraldfrancis.shop.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online service can be guaranteed to be completely secure, but we work to protect customer data and use secure checkout technology.
Contact
For privacy questions or requests, contact Gerald Francis LLC at service@geraldfrancis.shop or 1 (786) 309-7252.